Privacy Policy

"Mia" is committed to protecting the privacy of its users (“you”, “your”) and the information you
share with us. This Privacy Policy explains how we collect, use, and share your personal
information when you use our Personal Customer Relationship Management mobile and web
application, ("the Application").
The Application revolutionizes your networking experience with a range of features, enabling
users to effortlessly organize and access contact details, create personalized electronic business
cards, and seamlessly share them via email, WhatsApp, and QR codes. With intuitive contact
management, users can easily scan and add received business cards, manually input contacts, and
receive timely updates for informed follow-ups “the Services”.
In order to facilitate these Services, we may use your personal information to:
a. Organize and store contact details for easy access.
b. Enable seamless sharing of electronic business cards via various channels.
c. Allow users to scan and add business cards effortlessly.
d. Provide timely notifications and updates for informed follow-ups.
e. Implement security protocols to protect user data.
f. Facilitate communication through secure channels like email and WhatsApp.
g. Analyze user data for continuous improvement of Application features.
h. Personalize user experience based on preferences and behavior.
i. Comply with applicable laws and regulations.
j. Provide customer support and address issues, ensuring a smooth user experience.
By using our Application and Services, you consent to the collection, use, and sharing of your
personal information for these purposes.
1. Personal Information Collected
1.1 We collect personal information from you when you register for an account and sign up
for any of the Services granted through the Application. The types of personal
information we may collect include:
● Name;
● Email address;
● Mailing address;
● Phone number;
● Locations services;
● Payment information (such as credit card number or PayPal account information);
● Professional or business information (such as a freelancer's portfolio and projects or a
client's project requirements, such as Request For Proposal, and any other related
● Profile picture;
● Information from your contact lists, including but not limited to names, phone numbers,
email addresses, and any other relevant details.
1.2 We also collect certain technical information about your use of the Application, such as
your IP address, browser type, and operating system.
1.3 Upon the Application's initial attempt to access your contact lists, you are explicitly
prompted to grant consent for the collection and utilization of this information. You
maintain full control over your contact list data and can revoke consent at any time
through the Application's settings, ensuring your privacy preferences are respected and
2. Use of Personal Information
2.1 We use your personal information to provide and improve our Application, as well as to
communicate with you about your account and Services. We may also use your personal
information for the following purposes:
● To personalize your experience on our Application;
● To respond to your customer service requests and support needs;
● To send periodic emails regarding our Services;
● To conduct surveys, contests, or other promotions.
2.2 We use contact list information to enhance networking features, enable easy sharing of
business cards, and facilitate better communication among users.
2.3 We do not sell or rent your personal information to third parties. However, we may
share your personal information with our trusted partners and service providers who
assist us in operating our Application or conducting our business. These third parties may
have access to your personal information only to the extent necessary to perform their
2.4 We do not share your contact list information with third parties unless you explicitly
authorize it or when required by law. If sharing becomes necessary, we ensure that these
third parties strictly adhere to confidentiality and data protection standards. These may
include service providers responsible for enhancing networking features, facilitating
communication, or supporting other Application functionalities. Any sharing of contact
list information is limited to outlined purposes in our Privacy Policy and complies with
relevant data protection regulations. Your consent will always be sought before sharing
contact list information with any third parties, and you retain the option to revoke this
consent at any time through the app's settings.
2.5 We may also share your personal information in the following circumstances:
● To comply with applicable laws and regulations, including the CCPA and GDPR;
● To respond to a subpoena, court order, or other legal request for information;
● To protect our rights, property, or safety, or the rights, property, or safety of others;
3. Data Retention
3.1 We will retain your personal information for as long as necessary to fulfill the purposes
for which it was collected, such as providing you with our services, communicating with
you, or maintaining our Application's functionality. We may also retain your personal
information for longer periods if required or permitted by law, for legal, regulatory, or
compliance purposes, or to resolve disputes.
3.2 When we no longer need your personal information for the purposes described above, we
will securely delete or anonymize it in accordance with our data retention and deletion
policies and applicable laws.
4. Security of Personal Information
4.1 We take the security of your personal information seriously and implement reasonable
measures, including administrative, technical, and physical safeguards, to protect your
personal information from unauthorized access, use, or disclosure.
4.2 Some of the security measures we employ include the use of secure socket layer (SSL)
technology, encryption, firewalls, access controls, and regular security assessments.
However, please note that no method of transmission over the Internet or electronic
storage is 100% secure, and we cannot guarantee the absolute security of your personal
4.3 We encourage you to help protect your personal information by using a unique and strong
password, enabling two-factor authentication when available, and keeping your account
credentials confidential.
4.4 In addition to the aforementioned security measures, we apply specialized safeguards to
secure your contact list information. These measures may include encryption of contact
data, access controls limiting who can view or use contact information, and regular audits
to detect and prevent unauthorized access. We continuously assess and update our
security protocols to mitigate risks associated with contact list information.
5. CCPA Compliance
5.1 If you are a resident of California, you have the right to request that we disclose certain
information to you about our collection and use of your personal information over the
past 12 months, including the categories of personal information we collected, the
purposes for which it was collected, and the categories of third parties with whom we
shared it.
5.2 You also have the right to request that we delete your personal information, subject to
certain exceptions provided under the CCPA. To make such a request, please contact us
using the information provided in Section 7. We will verify your identity before
processing your request and will respond within the timeframes required by law.
6. GDPR Compliance
6.1 If you are a resident of the European Economic Area (EEA), you have certain rights
under the GDPR, including the right to access, rectify, or erase your personal
information, restrict its processing, or object to its processing for certain purposes.
6.2 You also have the right to data portability, which means you can request a copy of your
personal information in a structured, commonly used, and machine-readable format, or
ask us to transmit it to another data controller.
6.3 To make such a request or exercise any of your rights under the GDPR, please contact us
using the information provided in Section 7. We will verify your identity before
processing your request and will respond within the timeframes required by law.
7. Contact Us
7.1 If you have any questions or concerns about this Privacy Policy, or if you wish to
exercise your rights under the CCPA or GDPR, please contact us at
7.2 We are committed to addressing any concerns you may have and will do our best to
resolve any issues related to the processing of your personal information.
8. Children's Privacy
8.1 Our Application is not intended for individuals under the age of 18, and we do not
knowingly collect personal information from children under 18.
8.2 If we become aware that a child under 18 has provided us with personal information, we
will take steps to delete such information from our records as soon as possible.
9. Third-Party Applications, Websites and Services
9.1 Our Application may contain links to third-party applications, websites and services that
are not governed by this Privacy Policy.
9.2 We are not responsible for the privacy practices of these third-party websites and
services, and we encourage you to review their privacy policies before disclosing your
personal information to them.
10. Cookies and Similar Technologies
10.1 We use cookies and similar technologies to collect information about your use of our
Application, personalize your experience, and monitor the effectiveness of our marketing
10.2 You can manage your cookie preferences through your browser settings. However,
please note that if you choose to disable cookies, some features of our Application may
not function properly.
11. International Data Transfers
11.1 Your personal information may be transferred to and processed in countries other than
the country in which you are resident.
11.2 These countries may have data protection laws that are different from the laws of
your country.
11.3 We will take appropriate measures to ensure that your personal information is treated
securely and in accordance with this Privacy Policy and applicable data protection laws.
12. Changes to This Privacy Policy
12.1 We reserve the right to update or modify this Privacy Policy at any time without prior
12.2 Any changes to this Privacy Policy will be effective immediately upon posting on our
12.3 Your continued use of our Application after any changes to this Privacy Policy
constitutes your acceptance of the revised policy.
12.4 We'll inform you of any changes regarding the collection and use of contact list
information in updates to this Privacy Policy. Stay informed about how we handle your
personal information, including contact list data, by reviewing this policy periodically.
13. Dispute Resolution
If you have any concerns or disputes regarding the use of your personal information, please
contact us using the information provided in Section 7, and we will make every effort to resolve
the issue.
14. Marketing and Promotional Communications
14.1 We may use your personal information to send you marketing and promotional
communications about our products, services, and events that may be of interest to you.
14.2 In addition to our direct marketing efforts, we may utilize analytical third-party
providers such as Google Analytics, Hotjar, or other tools we choose to use. These
providers may collect and analyze data to help us improve our marketing strategies and
better understand user preferences. Your personal information may be shared with these
providers for this purpose. If you wish to opt-out of this analysis, please contact us using
the information provided in Section 7.
14.3 You can opt-out of receiving these communications at any time by following the
unsubscribe instructions provided in the communication or by contacting us using the
information provided in Section 7.
15. Aggregated and Anonymized Data
15.1 We may aggregate and anonymize your personal information so that it cannot be used
to identify you.
15.2 We may use this aggregated and anonymized data for various purposes, including but
not limited to, analysis of usage trends, improvement of our Application and Services,
and sharing with third-party partners for research and marketing purposes.
16. Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you and
the relevant authorities, as required by applicable data protection laws, within a reasonable
timeframe and take necessary actions to minimize any potential harm.
17. Your Responsibilities
17.1 You are responsible for maintaining the accuracy and confidentiality of your account
information, including your password.
17.2 You should notify us immediately if you suspect any unauthorized access or use of
your account.
17.3 Additionally, it is your responsibility to update your personal information promptly if
there are any changes.
18. Limitation of Liability
18.1 To the maximum extent permitted by applicable law, in no event shall ""Mia"", its
affiliates, directors, employees, agents, or partners be liable for any direct, indirect,
incidental, special, consequential, or punitive damages, including but not limited to, loss
of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to
or use of or inability to access or use of our Application; (ii) any conduct or content of
any third party on our Application, including without limitation, any defamatory,
offensive, or illegal conduct of other users or third parties; (iii) any content obtained from
or through our Application; and (iv) unauthorized access, use, or alteration of your
transmissions or content, whether based on warranty, contract, tort (including
negligence), or any other legal theory, whether or not we have been informed of the
possibility of such damage, and even if a remedy set forth herein is found to have failed
its essential purpose.
18.2 ""Mia"'s total liability in any event shall be limited to the amount paid, if any, by you
to ""Mia"" for using our Application during the twelve (12) months preceding the claim.
18.3 The limitations of damages set forth above are fundamental elements of the basis of
the bargain between ""Mia"" and you.
19. Indemnification
19.1 You agree to defend, indemnify, and hold harmless ""Mia"", its affiliates, directors,
employees, agents, and partners from and against any and all claims, damages,
obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to
attorney's fees), resulting from or arising out of: (a) your use and access to our
Application; (b) your violation of any term of this Privacy Policy or any other applicable
policies or agreements; (c) your violation of any third-party right, including without
limitation any copyright, trademark, property, or privacy right; (d) any claim that your
content caused damage to a third party; or (e) any unauthorized use or disclosure of
personal information by you or on your behalf.
19.2 This defense and indemnification obligation will survive the termination,
modification, or expiration of this Privacy Policy and your use of our Application.
20. Retention of Deleted Information
20.1 When you request the deletion of your personal information, we will take reasonable
steps to remove it from our active systems.
20.2 However, some of your personal information may be retained in our backup systems,
archives, or for legal, regulatory, or compliance purposes. In such cases, we will ensure
that appropriate security measures are in place to protect your personal information.
21. Automated Decision-Making and Profiling
21.1 We may use automated decision-making and profiling technologies to provide you
with personalized content, recommendations, and advertisements based on your interests
and preferences.
21.2 You have the right to object to this processing and, where applicable, request human
intervention in decision-making processes.
22. Cross-Border Data Transfers
We may share your personal information with our subsidiaries, affiliates, or third-party service
providers located in countries outside of your country of residence. In such cases, we will ensure
that appropriate safeguards are in place to protect your personal information and that the transfer
complies with applicable data protection laws.
23. Data Minimization Principle
23.1 We at ""Mia"" are committed to upholding the principle of data minimization. This
means we strive to collect only the personal information that is necessary for us to
provide you with our services and fulfill our obligations under this Privacy Policy and our
Terms of Use.
23.2 We do not seek to collect more data than what is required for the purposes outlined in
this Privacy Policy.
23.3 We assess on a regular basis the type and amount of information we collect to ensure
we adhere to this principle. This is part of our commitment to respecting your privacy and
protecting your personal data.
23.4 By using our Application and Services, you acknowledge and agree to our data
collection practices as described above and elsewhere in this Privacy Policy.
24. Data Breach Notification
24.1 In the event that we become aware of any data security breach, alteration,
unauthorized access or disclosure of any personal data, we will take all reasonable
precautions to protect your data and will notify you as required by all applicable laws.
24.2 We are committed to fully comply with any laws mandating such notifications. If we
believe that the security of your personal information may have been compromised, we
will endeavor to notify you of the data breach as soon as possible. Our notification will
include, to the extent possible, details of the breach, our response, and recommendations
for how you can protect yourself.
24.3 In the event of such a data breach, we will also report such incidents to any required
data protection authority. We will work closely with any affected users to try to resolve
any issues relating to such data breaches.
25. Conclusion
23.1 By using our Application and Services, you acknowledge and agree to the terms
outlined in this Privacy Policy.
23.2 We reserve the right to update or modify this Privacy Policy at any time and will
notify you of any significant changes.
23.3 Your continued use of our Application and Services following the posting of any
changes to this Privacy Policy constitutes your acceptance of those changes.
23.4 If you do not agree with this Privacy Policy or any changes we make, we kindly ask
that you discontinue the use of our Application and Services.
If you have any questions, concerns, or comments about our Privacy Policy, please do not
hesitate to contact us at We value your trust and are committed to protecting
your personal information to the best of our ability.